For Technicians
Ophthalmic equipment made easy for technicians in every setting
Enhancing maintenance, repair and reliability in remote and urban settings
Ophthalmic technicians are the backbone of eye care equipment maintenance and repairs making sure that instruments function optimally across various clinical settings. Scan Optics’ products are widely used in Australia and more than 120 countries worldwide, including urban settings such as hospitals and clinics, rural communities, remote field clinics, or for mobile units, including outreach programs in underdeveloped regions where infrastructure is limited or even non-existent.
In addition, aid organisations often rely on these instruments to provide essential eye care services in remote communities, where access to specialised healthcare is a challenge. In urban hospitals and well-equipped facilities in city areas, the emphasis shifts to the speed of repairs, as minimising equipment downtime is crucial for maintaining the efficiency of high-volume practices.
Scan Optics has developed a line of ophthalmic instruments that are robust and user-friendly while specifically designed to offer solutions that enhance the maintenance and repair process, regardless of eye care setting.
Advanced ophthalmic technology built for ease of maintenance and real-word adaptability
Scan Optics ophthalmic instruments are designed and manufactured for eye care specialists, ensuring they are high-performing instruments and user-friendly for patient care, with technicians in mind for ease of maintenance. With key features such as modular design, robust construction, and portability, Scan Optics products simplify maintenance and repair, making them ideal for technicians to operate in diverse eye care settings.
Easy maintenance
There is a possibility of high temperatures and humidity between operating sessions, and a strong possibility of rust and corrosion of microscope components. Bearing this in mind all Scan Optics microscope parts are made of stainless steel, non-ferrous metal or engineering grade plastics. None of Scan Optics microscope parts are made of mild steel like other brands of microscopes.
In many rural areas, mains power may not be reliable. Most Scan Optics microscopes provide the ability to operate from a 12V car battery. The microscope can be operated from mains power with a car battery connected, and if the mains power fails the car battery comes in automatically.
Many operating rooms in rural areas of tropical countries are not air conditioned, or are air conditioned only during surgical sessions. At other times the temperature and humidity can be high, and mould can destroy optical surfaces within a few days if not protected. In order to stop this from happening all Scan Optics microscopes are fitted with anti mould pellets (these should be replaced every three years)
Durability and reliability
Scan Optics equipment is designed to be appropriate for the conditions of surgery in locations where the equipment must be transported to the place of surgery, where mains power may be unreliable, where service and maintenance must be carried out by the user, and where mould and corrosion are often a problem. The company specialises in delivering equipment to remote locations and maintaining it after delivery.
Access to spare parts, repairs and support
Obtaining spare parts quickly is crucial for maintaining the performance of ophthalmic equipment. Our speedy and streamlined process allows technicians to contact us via email or via phone directly so we can make an assessment quickly and identify the most reliable and workable solution.
Supporting swift repairs and easy calibration in all settings
Scan Optics’ microscopes are designed for easy calibration and quick maintenance, with accessible components that can be ordered and then adjusted on-site. This user-friendly design ensures technicians can keep the equipment in top working order with minimal effort.
User manuals to support technicians
Every Scan Optics product comes with high-quality user manuals and product documentation. These materials provide in-depth information on product features, usage instructions, and maintenance guidelines, ensuring you have all the information required to maximise the value of your equipment.
For detailed guides on maintaining and repairing Scan Optics equipment, visit our Technical Support Page.
Contact Scan Optics
Scan Optics works closely with ophthalmic technicians to ensure we deliver the highest possible service. We are here to support you with expert guidance if you need repairs, maintenance, accessing spare parts or other types of service questions.
Contact us for personalised assistance via video calls, phone, or messaging apps. We’re ready to provide the support and training you need to keep your equipment functioning at its best.